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Annual Report and Accounts 2025
202
Powering on
Powering on
S
4
Capital and our global agency brand,
Monks, is a new-age/new-era digital
advertising, marketing and technology
services company, operating in the
fastest-growing segment of the advertising
and marketing services market.
We are a unified, purely digital business,
which disrupts analogue models by
embracing marketing services and
technology services.
We work with global, multinational, regional
and local clients and for millennial-driven
influencer brands in a 24-7 environment.
We are dedicated to reducing global warming
through our net zero by 2040 pledge and
providing for Monks and their dependents.
Read more at
s4capital.com
monks.com
S
4
Capital plc Annual Report and Accounts 2025 01
In this report
1
Our business
Worldwide presence 03
Financial highlights 04
Business model 06
3
Sustainability
Sustainability in action 27
2025 in brief 28
Our ESG strategy 29
Our value chain – impact model 30
Materiality assessment and outcome 31
Our Responsibility to the World 32
People Fulfilment 42
One Brand 47
Task Force on Climate-related Financial
DisclosuresReport
48
Non-financial, sustainability and climate-related
information statement
60
Section 172(1) statement 61
4
Governance Report
Executive Chairman’s statement 67
Corporate governance statement of compliance 69
Leadership: Board of Directors 71
Leadership: Executive Committee 74
The role of the Board 75
Audit and Risk Committee Report 83
Nomination and Remuneration Committee Report 87
Remuneration Report 92
Directors’ Report 110
5
Financial statements
Independent auditors’ report 114
Consolidated statement of profit or loss 124
Consolidated statement of comprehensive income 125
Consolidated balance sheet 126
Consolidated statement of changes in equity 127
Consolidated statement of cash flows 128
Notes to the consolidated financial statements 129
Company balance sheet 167
Company statement of changes in equity 168
Notes to the Company financial statements 169
2
Strategic Report
Letter to shareowners 08
Progress against our strategy 10
Key Performance Indicators 12
Financial review 13
Principal risks and uncertainties 19
Pages 60 to 65 also form part of the Strategic Report
How far can AI take us? Will 2026 be an
accelerator year? Sir Martin Sorrell and
fellow Monks have some answers.
Read more in our Annual ESG Report
6
Additional information
Appendix: Alternative Performance Measures 175
Shareowner information 180
S
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Capital plc Annual Report and Accounts 2025Our business Strategic Report Governance Report Financial statements 02Sustainability
1
Our
business
Worldwide presence 03
Financial highlights 04
Business model 06
Additional information
S
4
Capital plc Annual Report and Accounts 2025Our business Strategic Report Governance Report Financial statements 03Sustainability
Worldwide presence
Were
always on
A global communications
business for the new
marketing age. Integrated,
agile and responsive.
5.3
%
N
et revenue by region
Americas EMEA APAC
APAC
79.9%
14.8%
79.9%
14.8%
5.3%
Americas
EMEA
People
6,345
Countries
33
Offices
40
Unitary structure
1
Americas
EMEA
APAC
Company locations
Additional information
S
4
Capital plc Annual Report and Accounts 2025Our business Strategic Report Governance Report Financial statements 04Sustainability
Billings
1
£1.9bn
-2.6%
Like-for-like
2
+0.4%
Revenue
£754.8m
-11.0%
Like-for-like -8.7%
Net revenue
£673.0m
-10.8%
Like-for-like -8.4%
Operational EBITDA
3,4
£81.2m
-7.5%
Like-for-like -3.2%
Operational EBITDA margin
3
12.1%
+50bps
Like-for-like +70bps
Dividend per share
1.1p
2024 1.0p
Operating profit
£2.7m
2024 -£302.8m loss
Loss before income tax
-£23.8m
2024 -£330.9m
Adjusted operating profit
6
£ 74 .0 m
-5.5%
Like-for-like -0.9%
Financial highlights
For full reconciliation from statutory to non-GAAP
measures, please refer to the Alternative Performance
Measures Appendix on page 175.
Notes:
1. Billings is gross billings to clients including pass-through costs.
2. Like-for-like relates to 2024 being restated to show the unaudited
numbers for the previous year of the existing and acquired
businesses consolidated for the same months as in 2025,
applying currency rates as used in 2025.
3. Operational EBITDA margin is operational EBITDA as a
percentage of net revenue.
4. Operational EBITDA is EBITDA adjusted for acquisition related
expenses, non-recurring items (primarily acquisition payments
tied to continued employment, amortisation and impairment
of business combination intangible assets and restructuring
and other one-off expenses) and recurring items (share-based
payments), and includes right-of-use assets depreciation. It is a
non-GAAP measure management uses to assess the underlying
business performance.
5. Adjusted result before income tax is profit/loss before income
tax adjusted for non-recurring and recurring items (as defined
infootnote 4).
6. Adjusted operating profit is operating profit/loss adjusted for
non-recurring and recurring items (as defined in footnote 4).
Additional information
S
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Capital plc Annual Report and Accounts 2025Our business Strategic Report Governance Report Financial statements 05Sustainability
Financial highlights continued
Basic loss per share
-3.7p
2024 -45.7p
Share price at 23 March 2026
20.5p
Market capitalisation at 23 March 2026
£137m
Adjusted result before income tax
5
£ 47. 5 m
-5.4%
Net debt/operational EBITDA
1.1x
Net debt
£86.9m
2024 £142.9m
Adjusted basic earnings per share
5.0p
2024 5.2p
Additional information
S
4
Capital plc Annual Report and Accounts 2025Our business Strategic Report Governance Report Financial statements 06Sustainability
Business model
The change agent
for the AI economy
We are a digital-first marketing and technology
company that disrupts analogue models by
accelerating and automating the way work
is done to benefit our clients and their businesses.
Our tools
One P&L and one
operatingmodel
Data, media, content,
technology and ESG
integrated
Global scale,
local relevance,
sustainable impact
AI enabled by
Monks.Flow
Borderless talent,
diverseperspectives
Technology
partnerships,
investor relationships
We amplify brand
power with
Real-Time Brands
With fragmented channels
and the need to manage brand
communications across social
owned and earned and media paid
channels, it’s harder than ever
for brands to stand out and make
consistent connections that build
brand power in the real-time world.
By integrating our capabilities in
brand-building creativity, social
media, and data we use real-time
signals across channels to
dynamically adapt creativity to
improve consumer engagement
and, therefore, brand power.
We turn spend into
growth as the Media
Acceleration Partner
Built for the algorithmic age.
We connect real-time intelligence,
scalable content, deep platform
expertise, holistic measurement
and experience optimisation into
one integrated system. Insteadof
optimising channels in silos,
weaccelerate the entire growth
engine – turning media investment
into measurable, compounding
business impact. Closing the gap
between spend and impact.
As an Orchestration
Partner we remove
complexity
Marketing organisations are
getting clouded in complexity
due to the increasing amount of
content needed, fragmentation
of media channels and increasing
disruption of technology solutions,
while marketing budgets are under
constant pressure. We orchestrate
the fragmented flow of work across
tools, agencies and processes to
improve speed, quality and ensure
brand safety. With a combination
of AI workflow and studio tools, we
make more of the right work, faster,
better, cheaper and more.
We enable
Digital Business
Transformation
Clients need to do their own
work faster, better and cheaper,
butare beholden to legacy ways
of working, and technology debt
that they need to improve returns
from. OurTechnology Services
and Consulting capabilities
help transform our clients’
legacy operating and marketing
models via data optimisation and
management, techstack integration,
digital consumer experiences
and otheraspects of harnessing
technological innovation.
Additional information
Our business Strategic Report Governance Report Financial statementsSustainability
S
4
Capital plc Annual Report and Accounts 2025 07
2
Strategic
Report
Letter to shareowners 08
Progress against our strategy 10
Key Performance Indicators 12
Financial review 13
Principal risks and uncertainties 19
Additional information
Our business Strategic Report Governance Report Financial statementsSustainability
S
4
Capital plc Annual Report and Accounts 2025 08
Letter to shareowners
Dear shareowner,
Throughout 2025, our trading reflected the continuing
impact of increasingly volatile global macroeconomic
conditions, heightened by tariff negotiations and increasing
geopolitical risks. Clients remained cautious amid this
uncertainty, with technology clients — representing
almost half our revenue — continuing to prioritise capital
expenditure on expanding AI capacity over operating
expenditure. Technology Services was affected in the first
half by a reduction in one of our larger relationships and
longer sales cycles, although this impact was reduced as
the year progressed. Despite the challenging backdrop and
usual seasonal weighting to the second half, liquidity and
cashflow improved significantly year-on-year, drivenby
disciplined cost control and strong working capital
management, resulting in a substantial reduction in net
debt over the course of the year. Performance strengthened
in the second half, supported by the phasing of new
business wins and expanding relationships with major
enterpriseclients.
Reported billings were £1,912.9 million down 2.6% on prior
year and up 0.4% like-for-like. Reported revenue was down
11.0% to £754.8 million, down 8.7% like-for-like. Reported
net revenue declined 10.8%, 8.4% like-for-like.
Operational EBITDA in the full year reflects improvement in
margins in Marketing Services and Technology Services,
due to strong cost management. The number of Monks at
the end of the year was circa 6,350 down 11.5% from circa
7,150 at this time last year.
Marketing Services’ net revenue declined in the year
reflecting ongoing caution and lower activity with some of
our larger technology clients. Marketing Services operational
EBITDA was £92.6 million (2024: £94.7 million), up 1.5%
like-for-like and on a reported basis down 2.2% versus
2024, due to the action taken on costs. Marketing Services
operational EBITDA margin was 15.1%, up 110 basis points
like-for-like and 90 basis points reported compared to 14.2%
in 2024.
Technology Services’ performance was impacted by
continued client caution, especially amongst technology
clients as they allocate even more spend to building AI
infrastructure, client losses and increasingly challenging
global macroeconomic conditions. Reported operational
EBITDA was down to £8.9 million (2024: £11.5 million) and
operational EBITDA margin was 15.1%, up 190 basis points
like-for-like and 180 basis points reported compared to
13.3% in 2024.
On a like-for-like basis, the Americas net revenue was
down 5.6% and now accounts for 80% of the Company’s
net revenue. EMEA, accounting for 15%, was down
19.6%. AsiaPacific (APAC), accounting for the remaining
5% was down 13.8%. Reported Americas net revenue
was £537.4 million, down 8.6%, EMEA net revenue was
£99.9million, down 19.0% and Asia Pacific was £35.7
million, down17.6%.
Continuing the trends seen during the year, we are seeing
our AI initiatives improve visualisation and copywriting
productivity, deliver considerably more effective and
economic hyper-personalisation, delivering more
automated and integrated media planning and buying,
improving general client and agency efficiency and
democratise knowledge. We are now producing high
“Our new go-to-market
propositions are resonating
strongly with clients”
We remain
confident in
our strategy,
business model
and talent
Sir Martin Sorrell
Executive Chairman
Additional information
Our business Strategic Report Governance Report Financial statementsSustainability
S
4
Capital plc Annual Report and Accounts 2025 09
Letter to shareowners continued
quality commercials using AI technologies such as Runway,
Luma, Flux, Omniverse (Nvidia), Substance (Adobe) and
Unreal that take hours and days to produce at significantly
lower cost rather than traditional production techniques,
which take weeks and months at significantly greater cost.
Thequality continues to improve in real-time and clients
that are exposed to the results of these AI technologies
are very excited about their implementation and the
commercial impact on their marketing budgets and return
on investment. As a result, we are changing our revenue
model from a purely, time-based approach to one more
based on outputs – i.e. use of assets and subscriptions.
We are seeing significant opportunities for new business,
particularly driven by our AI tools and capability.
Newbusiness wins so far this year include new or
broadened relationships with Asana, Amplifon, Samsung,
Square, NCS, Opella, Visa, Cinemark and HelloFresh.
Wealso continue to expand many of our existing
relationships, in particular General Motors and Amazon,
which have ramped up significantly in the second half
of the year. In April, we won a large “Real-Time Brands”
assignment with our existing client T-Mobile. In July we
were engaged by a leading US-based Global FMCG, as
their Content Studio Agency Partner, which draws on
both ourReal-Time Brands” and “Orchestration Partner
propositions with a focus on quality creative combined
with dimension and cultural relevancy, beyond simply
making assets at scale. These new wins contributed to
our second-half performance and over time are expected
to be significant relationships for us. In October, another
existing US-based Global FMCG client appointed us to
help implement AI throughout its marketing supply chain,
a partnership based on a new subscription-based model
focussing on outputs and outcomes. We continue to win
multiple exploratory assignments and AI film projects, as
clients experiment and explore AI applications and develop
AI use cases. AIcapability is becoming more central to the
agency’s way of working and new business efforts. In this
regard the Company’s early adoption of AI and proactive
approach to staff training on AI is beginning to pay off.
We have won four major AI industry awards in the last
twoyears.
Our new go-to-market propositions, Orchestration
Partner, Real-Time Brands, Media Acceleration and Digital
Transformation are all starting to resonate strongly with
clients. These are built around hyper-personalisation at
scale, social media, brand strategy, platform expertise
andleveraging of technology.
Environmental, Social and Governance
(ESG)strategy
We remain committed to the pillars of our ESG strategy:
People Fulfilment, Our Responsibility to the World and
One Brand. We continue to focus on improving our external
reporting, our reporting tools and governance to help
us move towards increased transparency and effective
reporting and to comply with current client requests and
global regulatory requirements.
We remain focused on the wellbeing of our people and
their experiences and recently added Debra Stroff as
our new Chief People Officer. Her leadership will foster
a culture where technology serves our people, allowing
every individual to grow and find more space for creativity.
Developing stronger cultural awareness remains central to
our commitment to inclusion and operating as One Brand.
Across the Group, we support communities through donated
hours, and deliver For Good projects with clients that
generate positive social, cultural or environmental impact.
We continue to enjoy our B Corp status. The certification
reflects our commitment to stakeholder-driven governance,
social impact and DE&I and transparent reporting.
Summary and outlook
Clients are expected to remain cautious in the near
term due to macroeconomic uncertainty, evolving tariff
dynamics, and the conflict in the Middle East, alongside
shifting technology priorities toward AI capex rather than
marketing. Despite this, the Company remains confident
in its strategy, business model, talent, and scaled client
relationships, positioning it for sustainable long-term
growth. 2026 like-for-like net revenue is expected to be in
line with current analyst consensus, slightly below 2025,
with operational EBITDA margin targeted to increase by
at least 100 basis points, primarily due to the annualised
impact of the 2025 cost actions. Despite a challenging
first quarter, with the conflict in the Middle East having
an impact on clients, the Company expects an improved
performance in the second half, reflecting the seasonal
nature of the business and the phasing of new business
revenue. The proportion of operational EBITDA in H1 2026
is expected to increase compared to H1 2025 due to the
annualised impact of the 2025 cost out actions.
Our targeted range for net debt at 31 December 2026 is
£60 million to £90 million. We target medium term leverage
of under 1.0x operational EBITDA and below our previous
range. Net finance costs are expected to reduce from £25.7
million in 2025 to circa £20 – 22 million in 2026. Over the
longer term we expect operational EBITDA margins to
return to historic levels of around 20%.
The strategy of S
4
Capital remains the same. The Company’s
unitary, purely digital transformation model, based on first-
party data fuelling the creation, production and distribution
of digital advertising content, distributed by digital media
and built on technology platforms to ensure success and
efficiency, resonates with clients. Our promise ‘faster,
better, cheaper and more’ or ‘speed, quality, value and
more’ and a unitary structure both appeal strongly, even
more so in challenging economic times.
Additional information
Our business Strategic Report Governance Report Financial statementsSustainability
S
4
Capital plc Annual Report and Accounts 2025 10
Progress against our strategy
Read more on page 06 Read more on pages 13 to 18 Read more on pages 13 to 18 Read more on pages 13 to 18
Objectives
Build scaled relationships with enterprise
clients. 20x20 goal: 20 clients with
$20million annual revenues (‘whoppers’)
Maintain strong partnerships with
Technology clients
2025 progress
Eight ‘whopper’ clients (one new)
Strong new business performance with
wins at Amazon, PIF, T-Mobile and two
leading FMCG brands
Developed industry leading AI case
studies and won multiple awards
41% revenue from Technology clients
(2024: 45%)
2026 goals
Further penetration of existingclients
Develop more ‘whoppers’
Strong new business performance
Broaden client industry sectorexposure
Deliver market-leading AI casestudies
and work
Measurement
Number of ‘whoppers’
% revenue by industry sector
Objectives
Outpace the growth of the addressable
digital markets
2025 progress
Net revenue declined 8.4% on a
like-for-like basis
2026 goals
Achieve 2026 like-for-like net revenue
target in line with guidance
Measurement
Like-for-like net revenue growth
Objectives
Improve margin
Long-term target of around 20%
operational EBITDAmargin
2025 progress
Operational EBITDA margin up
70bpsfrom prior year to 12.1% ona
like-for-like basis
Strong cost management including
reductions in number of Monks and
operational costs
2026 goals
Achieve 2026 operational EBITDA
margintarget
Improve productivity (utilisation
andbillability)
Continue to align personnel cost to net
revenue ratio to industry averages
Measurement
Operational EBITDA margin
Utilisation and billability rates
Personnel cost/net revenue ratio
Objectives
Beat net debt target of 1.5-2x times
operational EBITDA
Achieve a balanced approach to net
debt: balance corporate resilience with
shareholder return
2025 progress
Reduced net debt from £142.9 million or
1.6x operational EBITDA to £86.9 million
or 1.1x operational EBITDA
2026 goals
Achieve 2026 net debt target
Measurement
Net debt/pro-forma operational
EBITDAratio
Ratings from external debt
ratingsagencies
Our clients Revenue
growth
Margin Net debt
Additional information
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Capital plc Annual Report and Accounts 2025 11
Progress against our strategy continued
Objectives
Attract, retain and develop the best talent
in the industry
2025 progress
HR processes integrated within Marketing
Services and continued broader system
Growth conversations fully deployed
and made accessible to all managers,
supported by global training to
driveadoption
AI-focused learning expanded through
the launch of the School of AI, delivered
via multiple modalities, alongside
Flagship Leadership programming
reaching 194 leaders globally
Launched the What’s Happening Now
podcast, Motif and Executive Leadership
teammeetings
2026 goals
Continue to evolve and embed a
consistent performance review process
across the Group
Advance adoption of a standardised merit
cycle to support equitable and effective
compensation decisions
Measurement
Performance Reviews and Merit Cycle
execution in Workday
Objectives
Net zero by 2040 (The ClimatePledge)
2025 progress
Increased EcoVadis score to 66/100,
bronze, top 35%
Top 20% of S&P
Transparency Award for
sustainablereporting
Accelerated our path towards net zero
by 2040, achieving a 31.7% absolute
reduction in total greenhouse gas
emissions (market-based)
Use of renewable energy up 130bps
2026 goals
Carbon emission reduction in line with
ourSBTi targets
Improve ESG data quality: increase the
proportion of data collected directly from
operations and suppliers, while reducing
reliance on estimated or extrapolated data
Measurement
Carbon output reduction in line with our
SBTi transition plan
Increase use of renewable energy
Third party accreditation such as
EcoVadis, B Corp
Objectives
To operate a unitary structure
2025 progress
Clear simplified structure, Marketing
Services and Technology Services,
organised viageography
Released integrated Go-To-Market
propositions to drive growth
Improved system integration, data quality
and connectivity
Majority of the Group migrated to single
ERP system, programme on track for
completion as planned in 2026
2026 goals
Further collaboration between
capabilities for existing and new clients
Finalise implementation of single
ERPsystem
Measurement
Collaboration between capabilities
Group migration to single ERP system
Objectives
Embed AI throughout clients’ marketing
supply chain
2025 progress
Restructured teams to enable large-scale
technology adoption, radical productivity
gains and upskilling staff into award-
winning AI orchestrator roles
Launched agentic Monks.Flow platform,
leveraging a model-agnostic stack
Began the shift from time-based billing to
output and subscription-based revenue
Secured AI supply chain mandates for
T-Mobile and two global FMCG clients,
unifying production and measurement
2026 goals
Establish Monks as AI transformation
partner and scale long-term subscription
to embed unified AI layer across strategy,
creative and media
Connect real-time media signals to
automated generation to eliminate final
manual gaps
Measurement
% of run-rate revenue delivered via
output or subscription contracts
Majority of top 50 clients adopting AI
services or systems
People
and culture
Sustainability Integration AI
Read more on pages 42 to 46 Read more on pages 27 to 65 Read more on page 99 Read more on pages 33 to 35
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Capital plc Annual Report and Accounts 2025 12
The Group uses a variety of Key
Performance Indicators (KPIs)
tomonitor both financial and
non-financial performance.
Whereapplicable, KPIs are
basedonalternative performance
measures
1
to give a consistent
year-on-year comparison.
Key Performance Indicators
Note:
1. Further detail on alternative performance measures can be
foundin the Appendix to the Annual Report and Accounts
onpage 175.
Financial Non-financial
2025 2024
3.5
2.8
2025
81.2
2024
83.9
Like-for-like operational EBITDA £m
£81.2m
Like-for-like -3.2%
Operational EBITDA is operating profit before the impact
of adjusting items, amortisation of intangible assets and
property, plant and equipment depreciation. The Group
considers this to be an important measure of Group
performance and is consistent with how the Group is
assessed by the Board and investment community.
2025
673.0
2024
734.9
Like-for-like net revenue £m
£673.0m
Like-for-like -8.4%
This is more closely aligned to the fees the Group earns
for its services provided to the clients. This is a key
metric used in business when looking at both Group and
practiceperformance.
2025
12.1%
2024
11.4%
Like-for-like operational EBITDA margin
12.1%
Like-for-like +70bps
Operational EBITDA margin is operating profit before the
impact of adjusting items, amortisation of intangible assets
and property, plant and equipment depreciation, as a
percentage of net revenue.
Carbon intensity (tCO
2
e) per employee
3.5 tCO
2
e
2024: 2.8 tCO
2
e
Greenhouse gas emissions for the Group, 2025 vs 2024.
For further information see pages 39 to 40.
Diversity, equity and inclusion
Gender ratios across the Group as at 31 December 2025
and 2024. For further detail on diversity, equity, inclusion,
gender equality and gender pay gap equality see pages
42to 46.
2025 2024
Undeclared Undeclared
Female 47.8%
Male 45.3%
Undeclared 6.9%
Female 48.6%
Male 47.7%
Undeclared 3.7%
Female
Male
Female
Male
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Capital plc Annual Report and Accounts 2025 13
Financial review
Strong
working capital
performance
and improved
free cash flow
Disciplined cost
management and strong
focus on working capital
is delivering improved
operational EBITDA
margins and lower net debt”
Billings
£1,912.9m
-2.6%
Like-for-like +0.4%
Revenue
£754.8m
-11.0%
Like-for-like -8.7%
Net revenue
£673.0m
-10.8%
Like-for-like -8.4%
Operational EBITDA
£81.2m
-7.5%
Like-for-like -3.2%
Operational EBITDA margin
12.1%
+50bps
Like-for-like +70bps
Adjusted operating profit
£ 74 .0 m
-5.5%
Like-for-like -0.9%
Operating profit
£2.7m
2024 £302.8m loss
Radhika Radhakrishnan
Chief Financial Officer
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Financial review continued
Introduction
2025 saw continued pressure on net revenue. The Group
prioritised strict cost control, right-sizing headcount
to match activity and strong working capital and cost
management. As a result, operational EBITDA margin
improved and net debt significantly reduced. We are
making solid progress with our finance transformation
programme including the roll out of our global finance
system, rationalising legal entities and integration of our
practices and people.
Alternative performance measures
Management includes non-GAAP measures in reporting
as they consider these measures to be both useful and
necessary. They are used by management for internal
performance analyses; the presentation of these measures
facilitates comparability with other companies, although
managements’ measures may not be calculated in the
same way as similarly titled measures reported by other
companies; and these ‘alternative performance measures’
are useful in connection with discussions with the
investment community.
The Group uses alternative performance measures as
we believe these measures provide additional useful
information on the underlying trend, performance and
position of the Group. These underlying measures are
used by the Group for internal performance analyses,
and credit facility covenants calculations. The alternative
performance measures include ‘adjusted operating profit,
‘adjusting items’, ‘adjusted operational EBITDA’ and
EBITDA. The terms ‘adjusted operating profit, ‘adjusting
items’, ‘adjusted operational EBITDA’ and ‘EBITDA’ are
not defined terms under IFRS and may therefore not be
comparable with similarly titled profit measures reported by
other companies. The measures are not intended to be a
substitute for, or superior to, GAAP measures. A full list of
alternative performance measures and non-IFRS measures,
together with reconciliations to IFRS measures, are set
out in the Appendix to the Annual Report and Accounts on
page 175.
Financial summary
Reported billings were £1,912.9 million, down 2.6%
reported and up 0.4% like-for-like. Controlled billings
1
,
that is billings we influenced, were approximately
£4,977.4million (2024: £5,217.6 million).
Reported revenue was £754.8 million, down 11.0% from
£848.2 million and down 8.7% like-for-like.
Reported net revenue was £673.0 million, down 10.8%
and down 8.4% like-for-like.
Reported operational earnings before interest, taxes,
depreciation and amortisation (operational EBITDA) was
£81.2 million compared to £87.8 million in the prior year,
down 7.5% on a reported basis and down 3.2% like-for-
like. We have continued to maintain a disciplined and active
approach to cost management, including headcount and
discretionary costs.
These controls have resulted in the number of Monks at the
end of the year being around6,350, down 11.5% from7,150
at this time last year.
Notes:
1. Controlled billings is billings we influenced in addition to billings that flowed through the consolidated statement of profit or loss.
2. The comparatives as at 31 December 2024 have been represented to reflect the Group’s revised segment structure.
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Financial review continued
Operational EBITDA margin was 12.1%, up 50 basis points
versus 11.6% in 2024 and up 70 basis points like-for-like
reflecting improvement in margins in Marketing Services
and Technology Services primarily due to strong cost
management. Our ambition remains to return full year
margins to historic levels, around 20%, over the longerterm.
Reported adjusted operating profit was down 5.5% to
£74.0 million from £78.3 million, before adjusting items of
£71.3 million (2024: £381.1 million), including £20.4million
of restructuring and one-off costs and £49.4 million of
amortisation of intangible assets, a similar level to2024.
Adjusting items includes amortisation of business
combination intangible assets, restructuring, primarily
related to headcount reductions, contingent consideration,
share-based payments, impairment of property, plant
and equipment and reversal of lease impairment charges
relating to property rationalisation.
The reported operating profit was £2.7 million versus
a loss of £302.8 million in 2024, primarily reflecting a
decrease in adjusting items as 2024 included a non-cash
impairmentcharge. Loss for the year was £24.8 million
(2024: £306.9million loss).
Adjusted basic earnings per share was 5.0p, versus adjusted
basic earnings per share of 5.2p in 2024, down 3.8%.
Basicloss per share was 3.7p (2024: 45.7p).
Billings
£m
2024
2023
2025 1,912.9
1,963.0
1,870.5
Revenue
£m
2024
2023
2025 754.8
848.2
1,011.5
£m
2024
2023
2025 74.0
78.3
82.0
Net revenue
£m
2024
2023
2025 673.0
754.6
873.2
AAA
30
%
25
%
20
%
15
%
10
%
5
%
0
%
£
150.0
£
125.0
£
100.0
£
75.0
£
50.0
£
25.0
£
0.0
FY 2025FY 2024
£93.7
£87.8
Ope
rational EBITDA and margin £m
£81.2
10.7%
11.6%
12.1%
AA
FY 2023
Profit
% margin
Operating profit/(loss)
£m
2024
2023
2025
2.7
(302.8)
20.2
2024
2023
2025
2024
2023
2025
2024
2023
2025
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Financial review continued
Practice performance
Marketing Services
2
practice’s reported net revenue was
down 8.1% and down 5.6% like-for-like and reported
operational EBITDA was £92.6 million, down 2.2% versus
2024 and up 1.5% like-for-like. Marketing Services
2
practice’s operational EBITDA margin improved to 15.1%,
compared to 14.2% in 2024, despite the lower revenue,
reflecting a reduction in the number of Monks and other
cost savings as compared to 2024.
Technology Services practice’s reported net revenue was
down 31.9% and down 29.9% like-for-like. Reported
operational EBITDA of £8.9 million was down 22.6% from
the prior year, down 19.8% like-for-like and delivered an
operational EBITDA margin of 15.1% compared to 13.3%
in 2024. Technology Services performance was impacted
by continued client caution, especially amongst technology
clients as they allocate even more spend to building AI
infrastructure, client losses and increasingly challenging
global macroeconomic conditions.
Reported central costs of £20.3 million were up 10.3%
reflecting centralisation of procurement, IT roles and the
full-year impact of 2024 hires.
Performance by practice
2025
£m
2024
£m Lfl YOY
Net revenue 673.0 754.6 (8.4%)
 
Marketing Services 614.0 6 67.9 (5.6%)
Technology Services 59.0 86.7 (29.9%)
 
Operational EBITDA 81.2 87.8 (3.2%)
 
Marketing Services 92.6 94.7 1.5%
Technology Services 8.9 11.5 (19.8%)
Central (20.3) (18.4) 10.3%
 
Operational EBITDA margin 12.1% 11.6% 70bps
 
Marketing Services 15.1% 14.2% 0bps
Technology Services 15.1% 13.3% 190bps

Net revenue split by practice
%
Marketing
Services (MS)
91.2%
Technology
Services (TS)
8.8%
MS
TS
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Financial review continued
Geographic performance
The Americas reported net revenue was £537.4 million
(80% of total), down 8.6% from last year. Like-for-like,
theAmericas net revenue was down 5.6%.
EMEA reported net revenue was £99.9 million (15% of
total), down 19.0% from last year. Like-for-like, EMEA net
revenue was down 19.6%.
APAC reported net revenue was £35.7 million (5% of
total), down 17.6%. Like-for-like APAC net revenue was
down13.8%.
Cash flow
Year ending
31 December
2025
£m
Year ending
31December
2024
£m
Operational EBITDA 81.2 87. 8
Capital expenditure
1
(4.9) ( 7. 5 )
Interest and facility fees paid (23.6) (29.1)
Interest received 2.2 2.1
Income tax paid (3.5) (9.0)
Restructuring and other one-off
expenses paid
(20.4) (21.1)
Change in working capital
2
55.5 14.6
Free cash flow 86.5 37.8
 
Mergers & Acquisitions (0.4) (9.9)
Other
3
(30.1) 10.0
Movement in net debt 56.0 37.9
 
Opening net debt (142.9) (180.8)
Net debt (86.9) (142.9)
Notes:
1. Includes purchase of intangible assets, purchase of property,
plant and equipment, proceeds from sale of property, plant and
equipment and security deposits.
2. Working capital primarily includes movement on receivables,
payables, principal elements of lease payments and depreciation
of right-of-use assets.
3. Other includes foreign exchange, hyperinflation impacts,
dividends and share buy-backs.
Free cash flow for 2025 was £86.5 million, an improvement
of £48.7 million compared to 2024, with an improvement in
working capital and lower cash tax paid.
Net revenue split by region
%
APAC
Americas
EMEA
Americas
79.9%
EMEA
14.8%
APAC
5.3%
Net revenue growth by region LFL
%
Americas
-5.6%
EMEA
-19.6%
APAC
-13.8%
A
B
A
B
A
B
2025 2024
B
A
Free cash flow improved
by £48.7 million as a
result of strong working
capitalmanagement”
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Financial review continued
Treasury and net debt
The year end net debt was £86.9 million (2024: £142.9
million) or 1.1x net debt/operational EBITDA. Thebalance
sheet has sufficient liquidity and long dated debt maturities.
During the year the Group complied with the covenants set
in its loan agreement. The operational EBITDA for the year
was £81.2 million.
The Group’s key covenant is that the net debt should not
exceed 4.5:1 of the pro-forma earnings before interest, tax,
depreciation and amortisation. This ratio is measured at
the end of any relevant period of 12 months ending each
semi-annual date in a financial year, as defined in the
facility agreement. As at 31 December 2025, the net debt/
EBITDA, as defined by the facilities agreement, was 1.1x.
The duration of the 2021 facilities agreement is seven years
in relation to the Term Loan B and the termination date is
August 2028. The term of the RCF is five years and the
termination date was August 2026. £80 million of the RCF
facility has been extended to February 2028, with all four
relationship banks extending on the same terms, with the
remaining £20 million terminating in August 2026. The RCF
remains undrawn as at 31 December 2025. Subsequent
to the year ended 31 December 2025, the Group has
repurchased €25.7 million of its €375 million Term Loan B
at a discount, including €1 million remaining to be settled.
Following settlement, the remaining €349.3 million is due
tomature in August 2028.
Net debt for 2025
was £86.9 million an
improvement of £56.0
million compared to 2024
Net debt reconciliation
2025
£m
2024
£m
Cash and bank 240.8 168.4
Loans (327.7) (311.3)
Net debt (86.9) (142.9)
Lease liabilities (31.3) (42.5)
Net debt including lease liabilities (118 . 2) (185.4)
Interest and tax
Consolidated statement of profit or loss net financing costs
were £25.7 million (2024: £26.4 million), a decrease of £0.7
million due to favourable exchange rates and reduction in
bank interest expenses. The profit or loss tax expense for
the year was £1.0 million (2024: £24.0 million credit).
Balance sheet
Overall the Group reported net assets of £506.0 million
asat 31 December 2025, which is a decrease £71.5 million
compared to 31 December 2024, driven mainly by the
amortisation of intangible assets and foreign exchange
fluctuation.
Acquisitions
No acquisitions were made in the year ended 31 December
2025.
Outlook/guidance
We expect clients to remain cautious in the near term,
reflecting heightened macroeconomic uncertainty as a
result of the conflict in the Middle East. This challenging
environment results in more measured decision-making,
particularly as Technology clients continue to prioritise
AI-related capital expenditure over operating expenditure,
such as marketing. However, we remain confident in our
strategy, business model and talent base. Combined with
our scaled client relationships and the strong traction of
our new go-to-market propositions, we believe we are well
positioned to deliver sustainable long-term growth.
2026 like-for-like net revenue is expected to be in line
with current analyst consensus, slightly below 2025,
withoperational EBITDA margin targeted to increase by at
least 100 basis points, primarily due to the annualised impact
of the 2025 cost actions. We expect like-for-like net revenue
to be down for the first quarter, in part due to the ongoing
conflict in the Middle East. However, our cost management
initiatives will enable us to partially mitigate the full impact of
the revenue shortfall. The proportion of operational EBITDA
in H1 2026 is expected to increase compared to H1 2025
dueto the annualised impact of the 2025 costactions.
Our targeted net debt range for 2026 is £60 million to £90
million. We now aim for leverage over the medium term to
be under 1.0 times net debt to operational EBITDA, whichis
below our previous target range. Net finance costs are
expected to reduce from £25.7 million in 2025 to circa £20 –
22 million in 2026. As a measure of confidence in the future
the Board is proposing to pay a dividend of 1.1p pershare.
The Company’s capital allocation policy is to prioritise
dividends (currently 1.1p final dividend a 10% increase over
prior year), then further debt repurchases and finally share
repurchases as net debt fallsfurther.
Over the longer term we continue to expect our growth to
outperform our markets and operational EBITDA margins to
return to historic levels of around 20%.
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Principal risks and uncertainties
This will support the financial strength and resilience of the
Groupand for delivering its businessstrategy.
As part of the Group’s strategy to enhance its resilience
and seek to deliver long-term growth, the Group created
an Enterprise Risk Management (ERM) framework in 2023,
which has been adopted at a Group level, and is used across
the global organisation. The framework is used to inform the
Board of the key risks, using both a ‘top down’ and ‘bottom
up’ approach to provide a holistic view of the key operational,
financial, commercial and strategic risks facing the business.
Sustainability-related risks, including risks arising from
governance, regulatory expectations and responsible
business practices, are identified, assessed and managed
as part of the Group’s Enterprise Risk Management
framework. Further detail on the identification, assessment
and management of climate-related risks, including the
use of scenario analysis, is provided in the Group’s TCFD
disclosures within the Sustainability statement.
The Board has ultimate responsibility for the Group’s
approach to risk management and internal control.
Onbehalf of the Board, the Audit and Risk Committee
oversees risk management for the Group. Both the
Audit and Risk Committee and Board have reviewed
and approved the Group’s principal risks. In addition,
We believe that
effective risk
management
is important
eachprincipal risk has a senior leader owning it, who is
also responsible for documenting the corresponding risk
response plan, which is submitted to the Group CFO for
review and monitoring.
Risks
The principal risks and uncertainties that the Board
believes could have a significant impact on the Group
are set out on pages 20 to 23. Other, less material risks
(including emerging risks) are monitored by the Group CFO
and discussed at the Audit and Risk Committee or other
appropriate internal forums.
Risk description
1
Global macroeconomic and geopolitical headwinds could
result in existing clients reducing spend and potentially
limiting new business opportunities.
2
During a period of financial and operational transformation,
inconsistent practices across the Group during the transition
period may potentially increase the variability of forecasts.
3
If there is inadequate management of the talent lifecycle,
from critical succession planning for key roles, through to
ensuring staff have the key skills in a rapidly changing market,
thiscould result in gaps, misallocation of staff resource or
lossof key talent.
4
If the Group’s governance, compliance and ESG structure and
processes are not robust, this could impact compliance with
Corporate Governance regulations or best practice, or not
meet client and investor requirements and expectations.
5
Artificial Intelligence (AI) is a disruptive technology that can
impact the standard commercial models in our industry,
aswell as scale up and down the need for specific teams
andtalent in the business.
6
If the evolution of the internal technology and data landscape
is not successfully streamlined, there could be an adverse
impact on costs, support and internal efficiencies.
7
Concentration of clients and suppliers in certain sectors
creates a risk of material financial disruption if there is a
sudden relationship breakdown or contract loss, or more
stringent regulation in certain sectors.
8
Risk of share price volatility if investors’ expectations are not
met through consistent and clear corporate messaging.
9
If there are insufficient controls over information security
or data privacy, there is a risk of a security breach,
non-compliance with client contracts, or regulatory breach.
10
Increased competitive offerings and low barriers to entry in
the industry may impede new business opportunities and/
orerode margins.
1
2
3
4
5
6
7
9
10
8
Impact
Likelihood
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Principal risks and uncertainties continued
The key changes and movements in the risks since the prior year have been as follows:
Risk 2 (Operational decision making and internalefficiencies):
The risk wording was updated to better reflect the currentoutlook.
Risk 3 (Talent lifecycle):
The risk wording was updated to focus more tightly on where the talent risk impacts
the business given the strategic goal of reducing overall headcount.
Risk 6 (Business transformation):
Following changes in the business transformation programme over the year, the risk was
reassessed and updated to focus on the technology landscape and raise its potential
impact given the large number of current systems and in-house ITcapabilities.
Risk 8 (Reputation risk):
The risk is deemed to have fallen in likelihood give the tighter narrative around
externalmessaging.
Risk trend
Likelihood has
stayed consistent
Likelihood
has increased
Likelihood
hasdecreased
Risk Description Risk response Risk trend
1. Macroeconomic headwinds Global macroeconomic and geopolitical headwinds could
result in existing clients reducing spend and potentially
limiting new business opportunities
Strengthening the go-to-market proposition to increase the pipeline of
potential ‘scaled’ clients
Continuing to widen the Group’s client and geographical mix to increase
contribution of diverse regions and sectors beyond technology
Business transformation programme to improve profitability, enhance
delivery and increase accountability
Improved planning processes for all ‘scaled’ clients
2. Operational decision making
andinternal efficiencies
During a period of financial and operational
transformation, inconsistent practices across the Group
during the transition period may potentially increase the
variability of forecasts
Strengthening budgeting and forecasting governance including formal
review cycles, risk and opportunity reporting and accuracy metrics
Improved data integrity and systems discipline across finance, operations,
HR and the adoption of utilisation/billability reporting
Enhanced leadership oversight and accountability across client, growth
and operations teams
Increased commercial rigour via refined go-to-market (GTM) strategies,
tighter pipeline management and aligned cost controls
Additional information
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Principal risks and uncertainties continued
Risk Description Risk response Risk trend
3. Talent lifecycle If there is inadequate management of the talent lifecycle,
from critical succession planning for key roles, through to
ensuring staff have the key skills in a rapidly changing
market, this could result in gaps, misallocation of staff
resource or loss of key talent
Workday embedded as our core human resources (HR) platform to
support consistent performance and talent processes globally
Manager enablement and structured performance and development
cycles (including growth conversations)
Capability building through the School of AI and flagship leadership
development for senior leaders
Ongoing talent reviews and succession planning for key roles with
regional HR and business leadership
Regular review of compensation and incentive approaches to support
retention of critical talent
4. Governance and compliance If the Group’s governance, compliance and ESG structure
and processes are not robust, this could impact compliance
with Corporate Governance regulations or best practice, or
not meet client and investor requirements and expectations
Compliance framework with an annual training schedule rolled out for
allstaff
Minimum control set established to comply with the updated Corporate
Governance Code and formalise the link between risks and controls
ESG SteerCo in place to meet regulatory requirements and create
formalised accountabilities for delivery of agenda
Annual policy reviews formalised with appropriate oversight and review on
an annual basis for key policies
5. Artificial intelligence (AI) Artificial Intelligence is a disruptive technology that can
impact the standard commercial models in our industry,
aswell as scale up and down the need for specific teams
and talent in the business
Investment in flagship Monks.Flow product that aligns marketers with AI
and is being rolled out with new and existing clients
Weekly calls on the use of AI across all teams and functions of the
business to embed its use on workflow and showcase successes
Ongoing training and enablement programmes on use of AI
Continuing to forge strong relationships with key technology companies
on utilisation and execution of AI tools
Additional information
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Risk Description Risk response Risk trend
6. Business transformation If the evolution of the internal technology and data
landscape is not successfully streamlined, there could
bean adverse impact on costs, support and
internalefficiencies
Establishing a global IT operating model to eliminate regional silos and
clarify global accountabilities
Migration from fragmented data platforms to a single, unified global
data warehouse to create a ‘single source of truth’ for financial and
operationalreporting
Appointing dedicated business systems ownership for critical platforms to
ensure data integrity at the source and enable future AI-driven efficiencies
Executing a structured roadmap to sunset duplicated and manual legacy
systems, replacing them with automated, integrated enterprise solutions
Utilising enterprise integration platforms to automate cross-functional
workflows, reducing manual data entry and increasing operational speed
7. Key customers Concentration of clients and suppliers in certain sectors
creates a risk of material financial disruption if there is a
sudden relationship breakdown or contract loss, or more
stringent regulation in certain sectors
Enhanced go-to-market proposition launched publicly to streamline and
clarify the Group’s client offering
Strategy of increasing the number of ‘scaled’ clients, to reduce
concentration risk
Ongoing market offering that differentiates the Group against competitors
8. Reputation risk Risk of share price volatility if investors’ expectations
arenot met through consistent and clear
corporatemessaging
Regular communication with investors and analysts through roadshows
and conferences
Communications guidelines to ensure responsible and
consistentmessaging
Use of trusted third parties to assist with timing and consistency
ofmessaging
Principal risks and uncertainties continued
Additional information
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Principal risks and uncertainties continued
Risk Description Risk response Risk trend
9. Information security and
dataprivacy
If there are insufficient controls over information
securityor data privacy, there is a risk of a security breach,
non-compliance with client contracts, orregulatorybreach
Ongoing compulsory all-employee training on significant information
security (InfoSec) and privacy topics
Ongoing ISO 27001 certification programme being executed in
keyoffices
Security controls deployed in critical products including Monks.Flow
InfoSec compliance assessments being conducted for scaled clients,
withimprovement plans rolled out for relevant areas of enhancement
Endpoint protection, security and compliance improvements implemented
Incident prevention, detection and treatment capabilities and third party
risk management enhanced
Privacy policies, notices and procedures updated to meet regulatory
requirements and best practices
Strengthened integration of Privacy by Design in business processes
Privacy Champions Network updated to embed privacy best practice in
the business
Continued personal data mapping and documentation enhancing across
business units and Monks.Flow
10. Competitive environment Increased competitive offerings and low barriers to entry
in the industry may impede new business opportunities
and/or erode margins
Evolution of the Group’s service offering, ensuring that it is leading edge.
Current focus is on AI and our Monks.Flow solutions
Three-year strategic planning process to identify opportunities and risks
Ongoing investment in talent and technological tools to enhance the
Group’s differentiated offering
Additional information
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Principal risks and uncertainties continued
Viability Statement
In accordance with Provision 31 of the UK Corporate
Governance Code 2018, the Board of Directors of
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Capital Group (the Group) has assessed the prospects
and viability of the Group over a period of three years
from 1January 2026. The three-year period has been
chosen as it aligns with the Group’s strategic planning
cycle, the rapidly changing landscape in the marketing
and advertising industry, and the time horizon typically
employed for the assessment of industry-specific risks
anduncertainties.
The selection of a three-year period also allows the Group to
balance short-term responsiveness with long-term strategic
planning, reflecting our focus on agility, adaptability
andinnovation. This period is deemed appropriate
considering the following factors:
1. Industry dynamics: The marketing and advertising
industry is characterised by rapid technological
advancements (including the impact of AI), evolving
consumer preferences and the need for constant
innovation. A three-year period allows the Group to
monitor and adapt to these changes, while maintaining
a forward-looking perspective on future opportunities
andchallenges.
2. Competitive landscape: Given the fast-paced nature of
the industry, it is essential for the Group to maintain a
competitive advantage by anticipating and responding
to emerging trends and client demands. A three-year
period is suitable for assessing our competitive position
and developing strategies to maintain and strengthen
our market share.
3. Environmental risks: The Group recognises the
importance of addressing environmental risks, including
climate change and resource scarcity. A three-year
period allows the Group to assess and manage the
potential impact of these risks on its operations and
implement measures to minimise any adverse effects.
4. Financial resilience: A three-year period aligns
with the Group’s budgeting and forecasting cycle,
enabling the Board to evaluate the financial resilience
of the business, while considering potential risks
anduncertainties.
The Board has set the strategy for the Group within the
digital marketing and advertising sector, considering key
factors such as market dynamics, competitive landscape,
technological developments, regulatory environment
and the Group’s financial resilience. The Board has also
reviewed the Group’s risk management framework, which
identifies, evaluates and mitigates significant risks to the
business, including both internal and external factors,
withparticular attention to environmental risks. For further
information on the Board refer to page 76.
Key assumptions underpinning the viability assessment
include the following:
1. Sustainable revenue growth driven by the increasing
demand for digital marketing and advertising solutions
and our ability to respond effectively to industry trends.
2. Successful integration and synergy realisation from
strategic mergers and acquisitions, further enhancing
our service offerings and expanding our global footprint.
3. Adherence to a disciplined financial strategy, focusing
on maintaining a prudent level of debt and ensuring
access to adequate sources of funding.
4. Compliance with relevant laws and regulations, as
well as our commitment to upholding the standards of
corporate governance.
5. Effective management of key risks, including
economic, operational, environmental and reputational
risks, through the implementation of robust
mitigationstrategies.
The Board of Directors has performed a robust assessment
of the principal and emerging risks and uncertainties that
could threaten the business model, future performance,
solvency or liquidity of the Group. The assessment includes
an evaluation of the Group’s resilience to these threats
in severe but plausible scenarios. The principal risks and
uncertainties that the Board believes could have a significant
adverse impact on the Group’s business are setout on pages
20 to 23.
In the downside scenario, the Group models a considerable
decline in demand during 2026 and 2027, resulting in
a significant 10% reduction in net revenue along with a
0.5% reduction in operating costs when compared to the
Board-approved three-year plan forecasts.
The results of our stress test in the downside scenario
indicate that the Group maintains adequate liquidity
throughout the evaluation period without breaking any
existing debt covenants, demonstrating resilience under
these challenging conditions.
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Principal risks and uncertainties continued
The Board can leverage a variety of potential mitigating
actions to control costs and manage cash flow.
Acombination of the following mitigating actions (all
ofwhich would be materially under the Group’s control)
could beleveraged to achieve over and above the level
of operating cost reductions assumed in the downside
scenario, ifrequired:
1. Workforce planning: Review the Group’s workforce and
implement measures to optimise resource allocation,
including potential hiring freezes, voluntary redundancy
programmes or reskilling initiatives.
2. Cost reduction: Identify and implement cost-saving
measures across the organisation, including further
potential reductions in discretionary spending and
operational efficiency improvements.
3. Portfolio optimisation: Re-evaluate the Group’s
product and service offerings to focus on high-margin,
high-demand areas, while discontinuing underperforming
or low-margin products and services.
4. Financial management: Review the Group’s financial
position and explore options for restructuring its debt,
such as renegotiating loan terms, refinancing existing
debt or securing alternative sources of financing.
In addition to the mitigating actions outlined above,
theGroup has access to a fully undrawn Revolving Credit
Facility (RCF) of £100 million, which matures in August
2026 with £80 million extended until February 2028.
Thisfacility serves as an additional financial resource that
can be utilised to manage liquidity, support operational
stability and address any unforeseen challenges or
opportunities that may arise during the assessment period.
Based on the outcome of this comprehensive assessment,
the Board has a reasonable expectation that S
4
Capital
plc Group will be able to continue in operation and meet
its liabilities as they fall due over the three-year period
of assessment. The Board acknowledges that there are
inherent uncertainties in any forward-looking analysis
and, therefore, it will continue to monitor and update the
Group’s risk management framework and business strategy
asneeded.
The Strategic Report on pages 07 to 25 was approved by
the Board of Directors on 23 March 2026 and signed on its
behalf by:
Sir Martin Sorrell
Executive Chairman
23 March 2026
Radhika Radhakrishnan
Group Chief Financial Officer
23 March 2026
Additional information
3
Sustainability
Sustainability in action 27
2025 in brief 28
Our ESG strategy 29
Our value chain – impact model 30
Materiality assessment and outcome 31
Our Responsibility to the World 32
People Fulfilment 42
One Brand 47
Task Force on Climate-related Financial
Disclosures Report
48
Non-financial, sustainability and climate-related
information statement
60
Section 172(1) statement 61
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Sustainability in action
2025 was
a year of
recalibration
Regardless of shifts in
regulatory pace or external
pressure, we continue to
bring ESG into our decision
making, ensuring the
technology and creativity
we deploy create value for
our clients and contribute
positively to people and
the planet
A year of recalibration
2025 was defined by the continued evolution of ESG from
a compliance-led activity into a framework for operational
insight. While shifting regulatory thresholds for our sector
changed the immediate reporting scope, the underlying
discipline has matured. ESG (Environmental, Social and
Governance) continues to grow from a reporting exercise
to an operating discipline, leading to transformation and
operational intelligence. Policies alone were insufficient;
the focus shifted towards proof through budget allocation,
accountable ownership and evidence of operational
transformation. As geopolitical tensions prioritised security
and data sovereignty, ESG competed more directly with
other strategic risks for executive attention.
While global ESG momentum has slowed, leadership for
change is emerging at regional and local levels. The future
of ESG will be shaped by sustained, jurisdiction-level
progress rather than grand global alignment. Our ESG
strategy will progress as initiated over five years ago and is
built upon three foundational pillars: Our Responsibility to
the World, People Fulfilment and One Brand. Read more on
pages 32 to 47.
Our Responsibility to the World (environment)
Sustainable work and workspaces
We accelerated our path towards net zero by 2040 by
achieving 31.7% absolute reduction in total greenhouse
gas emissions (market-based) compared with our 2022
baseline of our Science Based Targets initiative (SBTi)
approved targets. We drive sustainable outcomes through
industry-leading AI innovations for our clients.
People Fulfilment (social)
Our people and culture
In 2025, we prioritised workforce resilience amidst total
industry disruption. We navigated to an AI-first working
model by migrating talent from legacy workstreams into
high-value, tech-augmented roles. This ensures our global
talent pool is engineered for the future of tech and digital
production, maintaining our commitment to personal and
professional development through the taxonomy of talent.
This commitment is reinforced by our strategic investment
in continuous learning and AI-enabled upskilling, directly
addressing the rapid technological changes to ensure our
talent remains future-fit.
One Brand (governance)
Integration, communication and governance
Transitioning from intent to proof, we strengthened
our unitary governance, embedding accountable KPIs
and strategic budget allocation directly into our single
P&Lstructure.
Sustainability in action
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Capital, operating as Monks, is dedicated to disrupting
legacy marketing and technology models through
innovation, agility and accountability. Our ESG strategy is
wired into our unitary structure, ensuring that sustainable
impact is woven into every client solution and serves our
people as the foundation of our shared global culture,
which enables us to empower brands to thrive responsibly.
Read more in our Monks ESG Report
Regina Romeijn
Global Head of ESG
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2025 in brief
Our people
and culture
6,345
Total headcount
48/45/7
% Women/men/undeclared
36.9%
Women in executive roles
33.3%
Women on the S
4
Capital
Board
Our clients
+2.9%
For Good projects
+16.8%
Purpose-driven clients
11.1%
Projects for Purpose-driven clients
162
Awards won
Our communities
and environment
43.4%
Renewable energy in our own operations
Our broad range of stakeholders – representing diverse and sometimes competing interests – provide valuable
perspectives to our decision making. Integrating these perspectives is essential to executing our ESG strategy.
Below are 2025’s highlights, achieved together with several of our stakeholders: our communities, our people
andour clients.
S
cope 1
S
cope 2
S
cope 3
S
cope
1
, 2 & 3
0 20 40 60 80 100
42%
(2030)
21.1%
68.1%
42%
(2030)
90%
(2040)
31.7%
27.4%
25%
(2030)
Progress against targets
A
A
A
A
Target
Achieved 20222025
A
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Our ESG strategy
Despite global trends towards ESG fatigue,
we recognise the opportunity that ESG
compliance is creating. By leveraging reporting
requirements to build foundational data
processes and shared accountability, we are
creating an intelligence layer across our unitary
structure. Continuing the transitioning of ESG
from a compliance burden into a proactive
governance engine allows us to move up the
maturity ladder, eventually utilising high-fidelity
data for more resilient decision making. Within
ESG, our focus remains on: Our Responsibility
to the World, People Fulfilment and One Brand.
These strategic areas of focus are tied to
executive remuneration as part of our incentive
programmes. Please see our performance
against our goals on pages 37 to 40.
Our ESG priorities are interconnected
by design. Sustainable work is rooted
in Environment because of our digital
decarbonisation work, and inherently
multi-dimensional: through client engagements
we drive inclusive social outcomes, embed
ethical AI and responsible marketing, and
generate environmental and social impact.
ESG governance is integrated into our overall
governance, risk, strategy and performance
frameworks, with clear executive and senior
accountability across each pillar, as set out
in the Governance section of this report and
our Task Force on Climate-related Financial
Disclosures (TCFD)-aligned disclosures.
Translating our ESG strategy into operational
reality in 2025 highlighted areas for continuous
refinement and focus. These areas of focus
are now integrated into our forward planning,
ensuring a continual refinement of our
interconnected ESG priorities through 2026.
Environment
Social
Governance
ESG Strategic commitment
Reach net zero greenhouse gas (GHG) emissions
across the value chain by 2040
Near-term targets
Reduce absolute Scope 1 and 2 GHG emissions
42% by 2030 from a 2022 base year
Reduce absolute Scope 3 GHG emissions 25%
during the same timeframe
Long-term targets
Reduce absolute Scope 1, 2 and 3 GHG
emissions 90% by 2040 from a 2022 base year
Create measurable positive impact through our
core business output 100% renewable energy
by2040
Invest in our taxonomy of talent (by utilising
Workday) to harmonise global job architecture to:
support equitable access to opportunity
acrossregions
invest in skills and leadership capabilities,
including AI-enabled learning
embed consistent performance, development
and merit processes
Eliminate internal silos and establish a shared
corporate culture to deliver a seamless, integrated
and responsible global offering to our clients
Our Responsibility
to the World: We are
committed to delivering
positive impacts for people
and planet by managing
the environmental footprint
of our operations and
utilising our work as a
catalyst for positivechange
People Fulfilment: We are
committed to building
a global leadership
with a local workforce
that embraces diverse
perspectives, providing our
people with the tools and
training needed to foster
a culture that adapts to a
changing world
One Brand: We operate
through a unified brand
identity and a single P&L.
This unitary structure
provides the robust
governance necessary
to synthesise specialised
knowledge into a
seamless, responsible
global offering
Increased data fidelity
and process maturity
Geopolitical and
regulatory volatility
Market sentiment and
ESG fatigue
Financial connectivity
to non-financial metrics
Adoption of and
engagement with new
systems and processes
Rapid technological
change and skills
evolution
Ensuring consistency
across regions
whilemaintaining
localrelevance
Governance and
execution
Decommissioning of
heritage infrastructure
Standardisation
versusagility
Goals 2025 challenges
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Our value chain – impact model
Our value chain reflects how we harness talent, technology
and data to deliver client value, while embedding climate
considerations, transition actions and sustainable practices
across our operations and broader value chain. Our impact
model maps how our activities, products and services
create specific, intended outcomes for our stakeholders.
As a predominantly digital, asset-light organisation, the
Group’s exposure to climate-related risks and opportunities
arises primarily through its people, digital infrastructure,
offices, suppliers and client-facing activities rather than
through physical production assets. This value chain
therefore provides the context for understanding where
climate-related risks, opportunities and transition actions
occur across upstream activities, own operations and
downstream client or supplier engagement.
1. Upstream
Key resources
Human capital
Our primary resource is our global,
decentralised talent pool of approximately
6,350 Monks. We rely on their creative and
technicalexpertise.
Intellectual and data capture
Our business runs on a purely digital
infrastructure, leveraging first-party data to
fuel content via our proprietary Monks.Flow
AIecosystem and strategic tech insights.
Social and relationship capital
We rely on deep, collaborative integrations
with industry leaders, todrive end-to-end
content supplychains.
Manufactured and financial capital
A global network of 40 offices across 33
countries and sustainable reinvestment under
our unified, single-P&L model.
Critical infrastructure providers
Reliance on global cloud service providers and
specialised software developers to maintain
digital reach.
3. Downstream
Shared value
Sustainable client transformation
Helping brands transition from legacy models to
AI supply chains, delivering cost reductions and
better cost-per-purchase.
Environmental decoupling in action
The Group achieved a 31.7% absolute
reduction in total GHG emissions since our
2022 SBTi baseline while maintaining
operational scale.
Low-carbon solutions
Providing clients sustainable alternatives,
suchas adaptive ad streaming that eliminates
data waste and cuts loading emissions,
andatoken-aware marketing AI ecosystem
thatwrites and organises prompts and agent
workflows toreduce token use and avoid
wastedcomputation.
Social and planet value
Generating positive societal impact through
For Good projects (6.4% of total revenue) and
community service hours (40.3% increase).
2. Own operations
The unitary platform
Integrated unitary operating model
Operating under a single P&L and unified brand, we
orchestrate work across tools and processes to improve
speed and quality.
AI-driven low-carbon workflows
Integration of AI processes to prioritise environmental
decoupling, such as agentic workflows for content
creation and remote production for live events.
Data and insights activation
Collecting, analysing and activating first-party data to
generate real-time insights that optimise creativity and
brand performance.
Creative and content production
Creating high-quality storytelling through our global
network powered by data-informed creativity and
sustainable production practices.
Risk, ethics and digital governance
Embedding ethical AI principles through our Global AI
Policy and maintaining ‘privacy by design’ to ensure
responsible innovation and regulatory compliance.
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Materiality assessment and outcome
Assessment: validating our strategic focus
Since 2019, we have leveraged voluntary frameworks,
including the Global Reporting Initiative (GRI) and the
Sustainability Accounting Standards Board (SASB),
toguide our disclosures, while maintaining compliance
with the Sustainability Disclosure Requirements (SDR)
mandated by the FCA in the UK.
We continue to use materiality as a vital engagement tool
to ensure our strategy remains aligned with stakeholder
expectations.
In 2025, we conducted a targeted Materiality Survey to
capture sentiment from our core stakeholder groups:
clients, suppliers and our people. Participants ranked 10
material ESG topics derived from our 2024 materiality
assessment and provided feedback on emerging issues.
This process served to validate our existing strategic focus
and confirmed that our core commitments remain the
correct levers for thebusiness.
Outcome: foundational culture
and technological leadership
Our 2025 Materiality Survey highlights an operational
dependency between our internal culture and our external
delivery. While the rankings differ, they form a clear
sequence: the foundational stability, deemed material
by our people, is the prerequisite for the technological
leadership demanded by our clients.
Our people remain consistent in their focus on the work
environment, ranking working conditions, mental health
and wellbeing (1) and ethics and responsible business
practices (2) at the top. By prioritising ethics alongside
mental health, our people are demanding a workplace
that is both supportive and principled. We believe this
alignment is critical to maintaining a sustainable, high-
performance environment, ensuring Monks are equipped
to deliver responsible, tech-led innovation for the global
brands we serve. Conversely, clients and suppliers, our
external stakeholders, are focused on the output and
capability of the engine. Their top priorities, sustainable
innovation and technology (1) and talent development
and training (2), showthey look to us to lead the ethical
and sustainable transition into a new technological era
and emphasise the importance of training our talent and
investing in their development to continue thriving in this
fast-changinglandscape.
Materiality for MonksImmaterial Material
Materiality for external stakeholders Material
1
Our Responsibility to the World
2
People Fulfillment
3
One Brand: Governance
A
Climate change, net zero commitment
B
Working conditions, mental health and wellbeing
C
Talent development and training
D
Impact work, For Good work
E
Diversity, equity and inclusion
F
Ethics and responsible business practices
G
Sustainable sourcing
H
Privacy and data protection
I
Sustainable innovation and technology
J
Responsible marketing practices
Materiality matrix
A1
B2
C2
D1
E2
F3
G1
H3
I1
J3
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Our Responsibility to the World: Sustainable work
Technological innovation currently moves faster than
the global understanding of its long-term societal and
environmental impacts. As a partner facilitating the
strategic transition to AI-driven models for our clients,
we recognise the responsibility inherent in rising
computational demands. We navigate this complexity
through proactive governance and agentic
engineering. By considering ESG matters as part of
foundational architecture, we ensure that rapid digital
progression is balanced with a disciplined approach
to ethical stewardship and operational efficiency.
Our Responsibility to the
World: Sustainable work
Monks’ sustainable work is inherently multi-dimensional:
through client engagements we embed ethical AI and
responsible marketing, drive inclusive social outcomes
andalign high-performance delivery with environmental
andsocial impact.
In 2025, Monks emerged as a global leader in AI. We were
honoured to be selected as The One Show’s inaugural
AI Pioneer Organization, and awarded the Business
Intelligence Group’s 2025 Artificial Intelligence Excellence
Award. At the core of our AI efforts is Monks.Flow, ourAI
ecosystem for marketing orchestration that reduces
wasted computation while limiting the environmental
impact as digital needs grow. By embedding environmental
considerations directly into brand identities and production
workflows, we ensure new digital ecosystems are equitable
and efficient, and we have a governance framework in
place that covers ethical and responsible marketing for
ensuring we are using the technology responsibly.
As a B Corp, we partner with organisations and support
initiatives that focus on making a positive difference
for people and the planet. To advance this mission, we
developed ‘For Good’ projects which are collaborations with
clients, NGOs and partners that leverage our creativity and
technology to deliver sustainable change and beneficial
outcomes. Client engagements that are structured to
deliver positive social and environmental outcomes are
delivered on a paid, pro bono, or discounted basis. This
approach includes a dedicated focus on Purpose-driven
clients, a segment we are committed to growing year on
year and weve made good progress over the past few
years. Purpose-driven clients are focused on a meaningful
mission beyond profit, embedding a core purpose (such as
societal or environmental impact) into their strategy, culture
and operations to create long-term value for stakeholders.
We believe that by helping Purpose-driven organisations
amplify their messages and scale their positive impact,
weare indirectly contributing to a better world.
Revenue coming from For Good projects rose 25.2%,
thepercentage of revenue from For Good projects grew
190 basis points, and the total number of For Good projects
increased by 2.9%. Although the volume of For Good
projects completed with commercial clients decreased
by 18.8% year on year, the related revenue increased by
18.7%, reflecting a higher average project value compared
to the prior year for commercial clients. In 2025 we
expanded our Purpose-driven clients base by 16.8% and,
versus the previous year when we saw a concentration of
Purpose-driven clients in the Asia Pacific region, our work
with Purpose-driven clients is now more evenly spread
across all four regions.
The hours our teams donated to community and charitable
organisations surged by 40.3% year on year, demonstrating
our continued commitment to supporting the communities
we operate in. These projects are often driven by the
interests and personal beliefs of our local Monks, guided
byour global values as outlined in the related policies.
Our performance 2025 vs 2024
2025 2024
% change
2025/2024
Total number of projects 5,834 6,872 (15.1%)
Total For Good projects 560 544 2.9%
Revenue from For Good projects £48,306,575 £38,581,276 25.2%
% Revenue from For Good projects/revenue 6.4% 4.5% 190 bps
Purpose-driven clients 132 113 16.8%
For Good projects for Purpose-driven clients 439 395 11.1%
Revenue from Purpose-driven clients £31,426,662 £24,362,663 29.0%
% Revenue from Purpose-driven clients/revenue 4.2% 2.9% 130 bps
% Revenue from projects for alcohol and tobacco clients 2.2% 2.8% (60 bps)
Monetary donations to community and charity services
£25,222
(<0.01% of revenue)
£78,136
(0.01% of revenue)
(67.7%)
Voluntary hours donated to community and charitable organisations 4,468 3,18 4 40.3%
Note: The Group does not have any revenue from tobacco clients (2024: £nil).
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Our Responsibility to the World: Sustainable work continued
From service
provider to
operating
system:
redefining the
agency model
We started last year by
focusing on how to help
our clients move from
Agencies to Agents, which
is shorthand for moving
them from siloed and
fragmented services to
running marketing systems
at scale. After a year at the
coalface, helping our clients
get post pilot, it’s never been
clearer that the technology
is ready. An organisations
ability to adopt and adapt
isthedifferentiator”
Leveraging AI as a force for good
It is clear that GenAI is poised to revolutionise industries.
As pioneers in agentic AI, we are setting the standard for
responsible deployment, embedding governance, oversight
and ethical guardrails into every solution. With increased
autonomy comes increased responsibility to prioritise
human oversight and to mitigate potential biases and risks.
This is a role and responsibility that we are dedicated to
delivering at the highest possible standards. Here are some
of the ways we ensure we are using AI as a force for good.
Human-in-the-loop governance
At every stage, our human creative and strategic teams act
as the essential control layer, operating within a rigorous
governance model anchored by the cross-functional AI Core
team (Legal, Data Privacy and Information Security). Clear
review processes, with gates for legal clearance and brand
safety, ensure that AI serves as a tool to augment, not
replace, the informed, ethical judgment of our experts.
Organised training equips our teams to operate in our
AI-forward culture: School of AI offers tailored learning
paths; the weekly series 15 Minutes of Now explores AI tools
and trends across business, creative and tech applications;
AI Power Hour provides on-site workshops for expert
and in-person help. MonksAI Ambassadors experiment
with tools and processes to improve workflows and solve
challenges, while the #ai-collective – a Slack group of nearly
2,000 Monks – connects peers for real-time problem
solving anddiscussion.
Ethical data and sourcing
We recognise the risks of models trained on unvetted internet
data and we strongly favour tools that use proprietary,
transparently sourced and legally permissible datasets.
We also apply a rigorous Vendor Security Assessment
(VSA) process to demand contractual assurances from our
technology partners (including NDAs and DPAs), protecting
our clients from copyright and data privacy risks.
Read more in our Monks ESG Report
Wesley ter Haar
Chief AI Officer
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Active bias mitigation
In the past year alone, the conversation about bias has
shifted to recognise that models can inherit bias from
human training data. We proactively address these
biases, aligningour work with broader DEI (diversity,
equity and inclusion) commitments. Our teams undergo
mandatory training and actively work to identify and correct
stereotypical or inequitable representations in AI-generated
content, while ensuring the work we produce authentically
reflects the diverse audiences our clients serve.
Sustainable programming
Over the past year, early concerns about AI’s environmental
impact have eased: research from Google and others
indicates AI usage has limited effect. Yet production-level
scaling necessitating large data centres remains a key
sustainability concern. Partnering with global brands,
wedistinguish pilot-scale testing from production scaling.
Pilots can favour speed over token efficiency, scaling
demands operational efficiency. Within Monks.Flow,
our AI-powered platform, weve adopted a token-aware
architecture, writing and organising prompts and
agent workflows to use fewer tokens and avoid wasted
computation. As digital ambitions grow, this disciplined
approach manages environmental footprint.
Innovation at speed and scale
As part of our ESG commitment, we have vowed to become
a catalyst for change in our industry. While ESG is often
sidelined in high-velocity technology cycles, the transition
to AI represents the critical moment to embed impact
on people and planet into the foundational architecture
of creative models and workflows. Realindustry
transformation is only possible when responsibility is
engineered from the start. By prioritising sustainability
by design in our initial development, we ensure that
new digital ecosystems are built on an equitable and
efficientfoundation.
Our Responsibility to the World: Sustainable work continued
In every industry there are companies that adopt the latest
innovations and technologies to change how they operate –
the speed, scale and cost at which they work – to help them
meaningfully pull away from competitors and there is a very
realistic case to be made that those who adopt, adapt and
evolve, win; those who dont, fall behind.
We report here on just some of the ways we are changing
the way the work is done to ensure our clients are on the
winning side of the equation.
Monks.Flow: The agentification of
(almost)everything
Historically, the biggest barrier to ongoing creative
effectiveness has been fragmentation, because signals
are trapped in silos and reused too slowly. Monks.Flow
unifies planning, activation, creation, measurement and
optimisation with API pipelines, performance models
and fatigue signals, and a generative layer turns those
signals into action to close the loop for better efficiency
and outcomes. Agents sit at the operational core: they
consume unified signals, run workflows, generate creative
variants, trigger rotations and update metadata – or route
items for human review. Built for scale, compliance and
control, Monks.Flow is a subscription to innovation –
extensible, integrates with existing tools, avoids vendor
lock-in, andunifies planning, production and media into
an agent-driven pipeline for autonomous execution and
measurable results.
Compress time, cost and complexity, all in one flow
Monks.Flow unifies
the marketing
process into
intelligent, connected
workflows powered
by agentsthat learn
the brand,goals
andguardrails.
Deliver
AI Guardianship
Automated QA validates
every single asset
before it goes live.
Sentinel checks every
file against specific
market rules to ensure
100% compliance and
brand safety.
Create
Virtual Production
Generative AI creates
studio-quality visuals
without the photoshoot.
Monks.Flow produces
high-fidelity fragrance
assets at a fraction of
the cost and time of
traditional production.
Scale
Automated Adaptation
Intelligent workflows
resize, translate,
and version assets
overnight. Asset
Planner and Translation
Agents automate the
heavy lifting of adapting
500assets for every
local market.
Plan
Instant Strategy
AIAgents turn cultural
trends into actionable
briefs instantly.
Monks.Flow scans
real-time data to
find the “Big Idea
without the weeks of
manualresearch.
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Our Responsibility to the World: Sustainable work continued
Our partners: Helping us optimise resources
Strategic partnerships embed computational efficiency and
data governance into our agentic workforce architecture.
And by designing for precision, ESG is institutionalised as
an operational discipline, optimising resource use, cutting
digital waste and ensuring responsible data practices.
Collaboration with NVIDIA deployed high-performance
infrastructure to power the Monks.Flow ecosystem.
Leveraging NVIDIA DGX systems and advanced AI agent
architectures accelerated the move from manual production
to agentic orchestration at enterprise scale, processing
complex datasets and high-fidelity creative outputs with
unprecedented speed and precision, while focusing on
computational efficiency.
Monks.Flow operates on a cloud-native infrastructure with
support for multiple cloud providers, AWS and GCP (Google
Cloud Platform) to name two, with Azure coming in 2026.
The partnership with Google Cloud integrated Vertex AI
and advanced LLM capabilities into Monks.Flow, creating
a hardened infrastructure that prioritises data sovereignty
and security. Using Google’s cloud-native tools powers the
Real-Time Brands model, enabling dynamic adaptation of
creative messaging from live digital signals and advanced
Answer Engine Optimisation (AEO), shifting brand
discoverability to AI-driven insights. This integration builds
a resilient, secure and scalable digital foundation aligned
with governance and operational efficiency.
Monks and AWS integrate cloud-native services,
advertising and martech APIs and generative AI to build
scalable marketing systems. We convert large datasets into
actionable insights; deploy ML models for UGC platforms,
conversational interfaces and avatar services; and optimise
broadcast pipelines for media and sports. Our rapid
application development and DevOps practices ensure
automated CI/CD, infrastructure-as-code and efficient,
cost-effective deployments.
Awards for innovation
AI Pioneer Organization,
The One Show
Artificial Intelligence
ExcellenceAwards,
BusinessIntelligenceGroup
Experimentation Partner of the
Year,Optimizely
Game Changer: Sustainable
Product Innovation, Corporate
StarAwards
Best Marketing & Creative AI
Solution, Global Generative
AIAwards
The partnership between Monks and Amplitude led to
a shift from static performance reporting to a dynamic
closed-loop system enabling real-time user behaviour to
feed directly into successive AI-driven creative iterations.
By leveraging Amplitude’s behavioural data layer, the
orchestration model moves from a linear production
workflow to a continuous optimisation cycle.
This integrated ecosystem provides an operational
benchmark for Agentic Orchestration, using live digital
signals to inform the automated content supply chain.
The resulting synergy demonstrates the maturation of the
One Brand data strategy: moving the value proposition
from volume production to the delivery of high-fidelity,
data-validated outcomes at the speed of culture.
LiveVision™: AI video processing
Developed using NVIDIA technologies, this deployable
AI solution enables intelligent automation through video
inference, allowing brands to drive actions based on
visual data from a live feed. LiveVision analyses video as
it happens, then talks to the rest of a broadcast stack to
trigger creative decisions, allocate wireless resources and
tag footage automatically. What once took hours can now
happen instantly, transforming an archive into a searchable
database of moments and metrics. Broadcasters get
up to 50% faster live switching, while reducing manual
intervention, infrastructure costs and operational risk
– all while increasing personalised asset creation 100x
at scale. The solution debuted at the 2025 International
Broadcasting Convention (IBC), where it received the
Game-Changer Sustainable Product Innovation award.
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Amsterdam Museum
Amsterdam in Motion:
a city brought to life
Curated by the Amsterdam Museum,
this permanent immersive experience,
a compelling audiovisual journey of
Amsterdam’s vibrant past and present,
features the world’s largest multimedia city
maquette. Monks led the experience strategy,
creative direction and concept development,
crafted the name and brand identity, and
produced the show. We also developed the
teaser website and supported fundraising
efforts for this non-profit initiative.
100WEEKS
Empowering women
through direct support
When women are empowered to make their own
choices, families eat better, children stay in school
and communities thrive. This was the focus of a
short documentary we launched in collaboration
with 100WEEKS that followed the transformative
journeys of three Rwandan women who received
direct cash, and decided how to invest it for
themselves, for 100WEEKS – challenging
traditional aid methods to foster lasting change.
Centre for
Community Initiative
My First Voice
In collaboration with the Centre for Community
Initiative in Northeast India, Monks developed
My First Voice, an AI-powered solution
that turns children’s non-verbal sounds
into personalised speech (while preserving
vocal identity and accents) in under five
minutes. So far, 10 children have spoken for
the first time – improving social interaction,
reducing frustration and promoting inclusion
–withplans to scale across India.
Google Arts & Culture
Forest Listeners App
x COP30
Developed in collaboration with Google Arts
& Culture, Google DeepMind and WildMon,
the app utilises AI to pre-group thousands of
rainforest audio recordings, inviting people
to identify animal calls in Brazil’s Amazon
and Atlantic Forests. Interactions train AI
models, supporting biodiversity monitoring
and rainforest restoration. Weworked on the
concept, through prototype, to final launch,
includingUX/UI design, the WebGL digital
forest and interactive quizzes.
Our Responsibility to the World: Sustainable work continued
Read more here
Read more here
Read more here Read more here
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Our Responsibility to the World: Sustainable workspaces
Sustainable workspaces and global
GHGfootprint
This section details our operational environmental impact,
specifically the footprint of our physical facilities, global
travel and the services we consume. We are committed
to the Paris Agreement and The Climate Pledge, with a
clear trajectory towards net zero by 2040 driven by our
SBTi-validated targets.
Using our 2022 baseline as a benchmark, our reduction
strategy focuses on three critical levers:
Renewable energy and green offices: We prioritise energy
efficiency and the transition to fossil-fuel-free heating
to minimise our dependence on fossil fuels across our
globaloperations.
Smarter business travel: Business travel remains
essential for collaboration, clientdelivery and rapid
capability transfer in a fast-evolving, AI-driven industry.
Our focus is on improving travel efficiency through
smarter deployment of regionally embedded expertise,
clearer decision frameworks, better data capture and
theprioritisation ofhigh-impact journeys.
Supply chain decarbonisation: Scope 3 emissions remain
our most significant reporting challenge due to limited
upstream visibility. We aim to drive greater transparency
by formally requesting CO₂ reporting of our largest IT
suppliers and integrating their emissions data into our
reporting framework.
Results
Our objective remains net zero by 2040. Since our 2022
base year, we have delivered a substantial reduction
in our carbon footprint. Scope 1 emissions declined
from 3,611 tCO₂e to 1,152 tCO₂e, while global Scope
2 emissions (market-based) decreased to 855 tCO₂e.
Scope3 emissions also fell significantly compared with
our baseline, declining 27.4% from 27,520 tCO₂e in 2022
to 19,989 tCO₂e in 2025. These reductions largely reflect
the consolidation of legacy offices and the continued
optimisation of our operational footprint.
Short-term data shows a clear tension: despite a strong
2022–2025 performance profile, total global emissions
rose 8.8% year on year. This increase, driven by employee
commuting and the compute demands of our AI strategy,
indicates our decarbonisation progress needs a slight
course correction, having deviated from a steady path to
net zero by 2040. To that end, we will conduct a data-driven
reassessment of our emissions with the understanding
S
cope 1
S
cope 2
S
cope 3
S
cope
1
, 2 & 3
0 20 40 60 80 100
42%
(2030)
21.1%
68.1%
42%
(2030)
90%
(2040)
31.7%
27.4%
25%
(2030)
Progress against targets
A
A
A
A
A
Target
Achieved 20222025
A
Renewable
electricity
100%
(2040)
43.4%
that our commercial growth in AI and expanded global
client engagement do not absolve us of our long-term
climate mandates. Please read more on pages 39 to 40
forfurtherbreakdown.
Scope 1 emissions decreased by 10.9% across all
categories. In 2025 we closed offices known for high
gas consumption and refrigerant leaks, and consolidated
several offices into energy-efficient locations. Emissions
from natural gas consumption declined significantly by
50.0%. While refrigerant leaks decreased by 5.6% year
on year, it remains our most significant Scope 1 challenge
at 1,045 tCO₂e and an area of focus for our global
facilitiesteams.
In the UK, our Scope 1 emissions remained broadly stable
at144 tCO₂e, reflecting minimal change in gas consumption
and refrigerant-related emissions across the portfolio.
Scope 2 emissions (market-based) decreased by 14.9%.
The primary factor was the significant reduction in
purchased electricity (market-based), which decreased
by18.2%
Our purchased green electricity posted a modest
increase of 130bps. The percentage of offices utilising
renewable energy remains relatively stable. Our overall
electricity consumption dropped by 6.6% while the share
of renewable electricity increased slightly from 42.1%
to 43.4%. The 112.0% increase in reported heating
consumption represents a gain in data fidelity rather than
an operational shift.
In the UK, our Scope 2 emissions have been affected by
our Return to Office (RTO) policy, resulting in higher office
utilisation, leading to a critical increase in electricity usage
in one of the London offices. This significantly impacted
total UK emissions.
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Scope 3 emissions increased by 11.5% and represent a
major contribution to our 2025 GHG footprint in 2025.
Theincrease was primarily driven by higher emissions from
purchased goods and services, fuel- and energy-related
activities and employee commuting. Purchased goods
and services rose 9.5% year on year, reflecting changes
in procurement mix and greater use of compute-intensive
digital infrastructure and cloud-based services that
support our technology and AI capabilities. As a digital-first
organisation, emissions across the value chain are our most
complex decarbonisation challenge and demand improved
supplier transparency and category-level visibility.
While we remain resolute in our 2040 net zero mandate,
Scope 3 is our largest operational hurdle. Although
procurement efficiencies in 2025 reduced overall
spend, consumption shifted toward high-emission,
compute-intensive services required for large-scale
AI modelling, increasing our hosting-related emissions
despitelower costs.
Our Responsibility to the World: Sustainable workspaces continued
In 2025, we started looking more granularly into our AI
suppliers. Our assessment revealed that many emerging
AI providers have not yet developed CO₂ disclosures.
Byformally requesting CO₂ reporting from these suppliers
and integrating that requirement into our procurement and
engagement criteria, we can drive greater transparency
and bring them into a reporting ecosystem over time.
Thisapproach both protects our climate risk exposure
and strengthens supplier accountability as these
businessesscale.
We saw a 0.1% drop in absolute business travel emissions
but an increase in emissions per employee. Higher-than-
expected in-person engagement in high-growth markets
drove much of the rise. Air travel fell year on year, while
land travel nearly doubled, indicating our ‘air only when
necessary’ approach is having an effect as we shift to
lower-carbon travel.
Employee commuting emissions increased significantly,
rising 226.6% year on year, primarily due to the
implementation of our RTO policy across several locations.
Physical collaboration remains an important component
of our operating model, particularly in creative and
technology-driven environments. However, we recognise
the additional emissions pressure created by increased
commuting activity. It is also important to note that the
response rate to the 2025 employee commuting survey was
21%, compared with more than 40% in the previous year.
The lower response rate required greater extrapolation in
the calculation methodology and may partially contribute to
the scale of the reported increase.
Methodology, collection of data and reporting
Our greenhouse gas reporting follows the GHG Protocol
Corporate Standard and, for the UK, meets SECR
requirements. We use an Operational Control approach
for the organisational boundary and report global GHG
emissions against a 2022 base year to enable multi-year
performance tracking. UK emissions disclosures are
presented year on year to align with UK regulatory
requirements. Carbon intensity is reported as tCO₂e per
employee (total global headcount, excluding contractors
and contingent workers) as our primary intensity metric
toensure comparability across reporting periods.
For Scope 2, we disclose both location-based and market-
based emissions to reflect grid-average factors and the
effects of renewable electricity procurement. Energy
consumption data is prioritised using a hierarchy. Primary
utility data from meters or landlord invoices is used where
available. In co-working or serviced-office locations with
no actual data, we estimate using historical records or
average consumption factors adjusted for headcount and
occupancy. UK scope 1 and 2 energy data are 100% based
on actual utility information. Emission factors are taken
primarily from the UK Government DEFRA 2024 dataset
and supplemented where needed by the latest IEA datasets
for international electricity factors.
Scope 3 reporting follows the GHG Protocol Corporate
Value Chain (Scope 3) Standard. A comprehensive
screening of all 15 categories conducted in 2024 identified
six material categories for our digital, talent-led business
model: purchased goods and services (including high-
intensity AI/cloud hosting), capital goods, fuel- and
energy-related activities (FERA), waste, business travel and
employee commuting. These categories were unchanged
in 2025, as our reporting boundary remained relatively
consistent. The remaining Scope 3 categories, including
upstream transportation and distribution, downstream
transportation and distribution, processing of sold products,
use of sold products, end-of-life treatment of sold products,
leased assets, franchises and investments, havebeen
assessed and are currently considered not material based
on their limited relevance to the Group’s operations and
overall emissions profile.
Purchased goods
and services
Fuel and energy
-related activities
Waste generated
in operations
Business travel
(land and air)
Employee
commuting
Capital goods
11,955
4,730
2,342
503
375
84
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Our Responsibility to the World: Sustainable workspaces continued
Emissions profile: Global and UK, 2022 to 2025
Global UK
2025 2024 2023
Base year
2022
% change
2025/2024 2025 2024
% change
2025/2024
Employees 6,345 7,16 6 7,707 8,891 (11.5%) 245 304 (19.4%)
Total tCO
2
e (market-based) 21,996 20,221 25,654 32,215 8.8% 1,442 1,235 16.8%
Carbon intensity tCO
2
e per employee 3.5 2.8 3.3 3.6 25.0% 5.9 4.1 43.9%
Streamlined energy and carbon reporting (SECR): Global and UK operations, 2025 vs 2024
Global gas
consumption 2025
Global gas
consumption 2024
Global gas
consumption %
change 2025/2024
UK gas consumption
2025
UK gas consumption
2024
UK gas consumption
% change 2025/2024
kWh 463,881 916,14 3 (49.4%) 11,3 87 13,043 (12.7%)
kgCO
2
e 84,16 0 167,8 5 5 (49.9%) 2,110 2,390 (11.7%)
kWh/Employee 73 128 (43.0%) 47 43 9.3%
kgCO
2
e/Employee 13 23 (43.5%) 9 8 12.5%
Global electricity
consumption 2025
Global electricity
consumption 2024
Global electricity
consumption %
change 2025/2024
UK electricity
consumption 2025
UK electricity
consumption 2024
UK electricity
consumption %
change 2025/2024
kWh 3,653,615 3,911,480 (6.6%) 47,0 6 3 24,444 92.5%
kgCO
2
e 802,213 980,029 (18.1%) 11,800 1,934 510.1%
kWh/Employee 576 546 5.5% 192 80 140.0%
kgCO
2
e/Employee 126 137 (8.0%) 48 6 700.0%
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Our Responsibility to the World: Sustainable workspaces continued
Emissions breakdown by scope: Global and UK, 2022 to 2025
Global tCO
2
e UK tCO
2
e
2025 2024 2023
Base year
2022
% change
2025/2024 2025 2024
% change
2025/2024
Scope 1
Natural gas – stationary combustion 84 168 376 1,682 (50.0%) 2 2 –
Company leased cars – mobile combustion 23 18 45 89 27.8% – – –
Refrigerant leakages – fugitive emissions 1,045 1,107 2,343 1,840 (5.6%) 142 142 –
Total Scope 1 1,152 1,293 2,764 3,611 (10.9%) 144 144 0

Scope 2  
Purchased heat and steam
53 25 22 34 112 .0% – – –
Purchased electricity – Grey (market-based) 802 980 922 1,050 (18.2%) 12 2 500.0%
Purchased electricity – Grey (location-based) 1,143 1,295 1,538 N/A (11.7%) 8 5 60.0%
Green electricity (% of total) 43.4% 42.1% 45.0% 57.0% 130 bps 40.4% 79.6% (3,920 bps)
Total Scope 2 (market-based) 855 1,005 944 1,084 (14.9%) 12 2 500.0%
Total Scope 2 (location-based) 1,19 6 1,320 1,560 N/A (9.4%) 8 5 60.0%
 
Total Scope 1 & 2 (market-based) 2,007 2,298 3,708 4,695 (12.7%) 156 146 6.8%
Total Scope 1 & 2 (location-based) 2,348 2,613 4,324 N/A (10.1%) 152 149 2.0%
 
Scope 3  
Purchased goods and services
1
11,955 10,918 13,987 15,881 9.5% 461 463 (0.4%)
Capital goods 503 1,117 1,359 4,200 (55.0%) 19 47 (59.6%)
Fuel and energy-related activities 375 299 567 1,056 25.4% 4 1 300.0%
Waste generated in operations 84 139 93 342 (39.6%) 2 3 (33.3%)
Business travel (land and air) 4,730 4,733 5,169 2,747 (0.1%) 764 549 39.2%
Employee commuting 2,342 717 771 3,294 226.6% 36 26 38.5%
Total Scope 3 19,989 17,92 3 21,946 27, 520 11.5% 1,286 1,089 18 .1%
Total GHG emissions (market-based) 21,996 20,221 25,654 32,215 8.8% 1,442 1,235 16.8%
Total GHG emissions (location-based) 22,337 20,536 26,270 N/A 8.8% 1,439 1,238 16.2%
Note:
1. Purchased goods and services includes water usage. Global tCO₂e for 2025 is 5.29 (2024: 4.00) and UK tCO₂e for 2025 is 0.06 (2024: 0.02).
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Our Responsibility to the World: Sustainable workspaces continued
Clothes swap
in Amsterdam
and Hilversum
Swap. Shine. Repeat. Our clothing
swap initiative is giving used clothes
a second life and our Monks a fun
wayto reduce waste!
Delivering Joy
in Bogotá
Through our Joy Loops initiative, our team in
Bogotá came together to collect and wrap
toys for children in underserved communities.
What started as a simple idea became a shared
moment of care, connection and collective effort
for the communities that continue to inspire us.
Disposing of
electronics responsibly
Our offices in Brazil partner with local organisations
to dispose of electronics responsibly in cities
where waste management from the government
doesnt exist. São Carlos and Votorantim offices
partner with local NGO Ecobraz Emigre and
SãoPaulo teamed up with Ingram Micro to
managetheprocess.
Pollinating the
urban landscape
Our building management in New
York partnered with urban beekeeping
company Alvéole to install and maintain
a honeybee hive on the roof, helping
to pollinate the urban landscape, while
educating tenants on the important role
honeybees play in our ecosystem.
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Capital plc Annual Report and Accounts 2025 41
“Our vision of the future is one
where excellence and inclusivity aren’t
competing priorities, they’re inseparable.
We’ve worked to democratize access to
cutting-edge skills training and empower
local teams to drive change in ways that
matter to their communities. Whether
developing the next generation of leaders
or supporting social causes that reflect
our values, we’re focused on building a
workforce that doesn’t
just adapt to change,
but helps shape it
Claire Elowitt
SVP, Global People
Operations & Talent
People Fulfilment
We accelerated the transformation of our talent
model to align with our AI-first strategy, redefining
workstreams, roles and core competencies to lead in a
technology-led era. By integrating AI-driven efficiencies
across our unitary structure, we transitioned away
from legacy, manual-intensive roles towards a leaner,
higher-impactorganisation.
While this structural refinement resulted in a reduction of
headcount within legacy operational areas, it has moved
us beyond traditional agency models towards a high-agility
environment where inclusive excellence is powered by
AI-literacy and cognitive diversity. By democratising access
to advanced training, we have empowered our Monks to
evolve their mindset and capabilities, ensuring our talent
pool remains as transformative and efficient as the digital
solutions we deliver to our clients.
Our representation
Our inclusive talent strategy ensures our leadership ranks
mirror the global markets we disrupt. We continue to
see steady, sustainable growth in the representation of
women across the Group. In 2025, women’s representation
within management increased by one percentage point,
bringing the global total to 47.6% of all managers –
reflecting our ongoing commitment to building a strong,
high-performance talent pipeline. Our representation
Our people progress 2025 vs 2024
Total
2025
Women
2025
Men
2025
Undeclared
2025
Total
2024
Women
2024
Men
2024
Undeclared
2024
Employees 6,345 47. 8% 45.3% 6.9% 7,16 6 48.6% 47.7% 3.7%
Part time 1.2% 1.7%   
Full time 98.8%    98.3%   
Permanent contract 95.4%    95.2%   
Temporary contract 4.6%    4.8%   
% of turnover per total
employees by gender
38.1% 46.9% 46.8% 6.3% 28.3% 46.6% 47.3% 6.1%
Covered by collective
bargain agreement
35.7% 30.3%   
Absenteeism in the
Netherlands
2.3% 3.5%   
Women 47.8
%
Men 45.3
%
Undeclared 6.9
%
Women
Men
Undeclared
Gender balance of global workforce 2025
of women to men remained consistent year on year and
aligned with the industry despite structural shifts in our
global workforce. While slight declines were reported in
thepercentages of both women (47.8%) and men (45.3%),
it is feasible that it is partly due to the proportion of Monks
reporting as ‘undeclared’ nearly doubling year on year.
People Fulfilment
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Capital plc Annual Report and Accounts 2025 42